We are really proud and honoured to receive a Guest Review Award 2016 from Booking.com!

We are delighted that the world’s leading online accommodation booking website Booking.com has awarded us a Guest Review Award for 2016, thanks to the excellent feedback from guests who have stayed with us. Many thanks to every one who stayed with us in 2016 and indeed many thanks to all those who have helped us on our way with their very kind reviews of us.

As you can see, we achieved a whopping 9.8 out of 10 rating, based on guest reviews received for the past year.

The Award is given out by Booking.com to properties annually, in honour of their achievements over the past year as measured by their overall guest review score.

It’s always great to see positive results from our attempts to offer the best place to stay in the Lake Bled area and while the wording of the accompanying letter made us smile (in a very cheesy way) the meaning behind the award means a great deal to us.

The award text read:

Global director of Partner Services at Booking.com Remco van Zanten said: “With our guest review awards, we congratulate, thank and honour the incredible dedication of our partners to create great guest experiences for our customers, time and time again.”

“Regardless of where they stay, travellers don’t just need a place to lay their head. A truly memorable stay lies in the details.”

“From the first picture a guest sees online, to the welcome they get at check-in, the food they eat and the ambience they find, their experience of a property is made up of dozens of vital little details.”

“The Booking.com Guest Review Awards recognises those properties that get all those details right.”

So a huge thank you to all of our lovely guests who made the award possible, and for showing your appreciation. It means so much!

We always love getting great feedback and appreciate what we we’ve received so far – if you’ve enjoyed your stay, let us know. If there is anything that would have made your stay even better, we’d love to hear about that too.

Uros Grumerec (Fine Stay Slovenia)

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