Category Archives: Awards And Recognitions

News and updates about the achievements of our accommodations.

2017 Guest Review Award for our Fine Stay Apartments

We are delighted to announce that Booking.com, one of the world’s most popular booking websites, has awarded Fine Stay Apartments with a Guest Review Award with a fantastic score of 9.7/10.

2017 Guest Review Award from Booking.com for Fine Stay Apartments

Booking.com runs yearly Guest Review Awards with their bookers voting on common factors such as hotel facilities, cleanliness, room standards, quality of service and location. The reviews are carried out by registered guests who have actually stayed at the accommodation ensuring all responses provided are authentic. Because this award is linked to reviews from genuine, qualified guests, we are extremely proud of our 9.7 rating and thank our guests who stayed with us in 2017 and left a review of their stay and we hope that you will return to stay with us again soon. We look forward to welcoming our returning guests and all our new guests to stay with us in 2018.

We are extremely proud to have won TripAdvisor’s Certificate of Excellence for two years in a row (2016 and 2017)!

We are extremely proud to have won TripAdvisor’s Certificate of Excellence for two years in a row (2016 and 2017) and would like to thank all our guests who took the time to complete a review on TripAdvisor.

The Certificate of Excellence celebrates hospitality businesses that have earned great traveller reviews on the world’s largest travel site – TripAdvisor. We are among an elite group of winners including accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience. The Certificate of Excellence accounts for the quality, quantity of recent reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

But this recognition however, isn’t merely a pat on the back. It offers much more than that, in fact with this award comes the ability to display the Certificate of Excellence logo, which in turn allows travellers and potential guests to not only identify but book properties that will deliver the quality of service they so highly desire.

Logo of the Certificate of Excellence award from Tripadvisor

We are really proud and honoured to receive a Guest Review Award 2016 from Booking.com!

We are delighted that the world’s leading online accommodation booking website Booking.com has awarded us a Guest Review Award for 2016, thanks to the excellent feedback from guests who have stayed with us. Many thanks to every one who stayed with us in 2016 and indeed many thanks to all those who have helped us on our way with their very kind reviews of us.

As you can see, we achieved a whopping 9.8 out of 10 rating, based on guest reviews received for the past year.
Guest Review Award 2016 from Booking.com for Apartment Fine Stay in Slovenia
The Award is given out by Booking.com to properties annually, in honour of their achievements over the past year as measured by their overall guest review score.

It’s always great to see positive results from our attempts to offer the best place to stay in the Lake Bled area and while the wording of the accompanying letter made us smile (in a very cheesy way) the meaning behind the award means a great deal to us.

The award text read:
Guest Review Awards 2016 letter from Booking

Global director of Partner Services at Booking.com Remco van Zanten said: “With our guest review awards, we congratulate, thank and honour the incredible dedication of our partners to create great guest experiences for our customers, time and time again.”

“Regardless of where they stay, travellers don’t just need a place to lay their head. A truly memorable stay lies in the details.”

“From the first picture a guest sees online, to the welcome they get at check-in, the food they eat and the ambience they find, their experience of a property is made up of dozens of vital little details.”

“The Booking.com Guest Review Awards recognises those properties that get all those details right.”

So a huge thank you to all of our lovely guests who made the award possible, and for showing your appreciation. It means so much!

Guest Review Awards 2016 sticker from Booking

We always love getting great feedback and appreciate what we we’ve received so far – if you’ve enjoyed your stay, let us know. If there is anything that would have made your stay even better, we’d love to hear about that too.

We’ve received the “Certificate of Excellence” award from Tripadvisor!

We are proud to have received the certificate of Excellence for 2016 from the world’s largest travel website, TripAdvisor. Thanks to everyone for the wonderful reviews which led to the award.

With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings. This helps travellers identify businesses that regularly deliver great services and experiences. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

The fact that this Certificate is awarded on the basis of comments, reviews and testimonials from visitors who have stayed with us is the best possible measure of success.

Logo of the Certificate of Excellence award from Tripadvisor for year 2016

Proud to receive a 2015 Booking.com Guest Review Award!

Winning awards is always pleasing, but we’re even more pleased when the award is based upon feedback from the most important judges of all – our guests!

That’s why we were so pleased to receive notice of a 2015 Award of Excellence from Booking.com. Our 9.9/10 score was based upon dozens of guest review during the year and made us the highest rated holiday accommodation in Slovenia. We’re incredibly honoured to receive this award and want to send our thanks to everyone who took the time to share their experiences staying with us by writing a review!

Click HERE to visit our Booking.com page and read the reviews.

Booking dot com Guest Review Award for Fine Stay Apartment

Guest Review Awards 2015 letter from Booking

Guest Review Awards 2015 sticker from Booking

We’re a Booking.com Guest Review Award winner!

We’re delighted to let you know that we have won a 2015 Guest Review Award, from the world’s leading online accommodation booking website, Booking.com! We achieved a rating of 9.9 out of 10, based on guest reviews, at the end of 2015, which is the highest score of any holiday accommodation in Slovenia. The Award of Excellence is given out by Booking.com to accommodation providers annually, in honour of their achievements over the past year as measured by their overall guest review score.

We wanted to take this opportunity to thank all of our guests for your fantastic review scores which enabled us to receive this award. We are really grateful to you and want to thank you from the bottom of our hearts for the support you have given us. We could not have done this without you.

Booking dot com Guest Review Award

Apartments Fine Stay proud to be an Airbnb superhost

After our first year of working with Airbnb we’ve successfully classified as a superhost. This means that we’ve received Airbnb’s seal of approval for a high standard of accommodation. Firstly we’re honoured to receive this status. But mostly we thank all our guests who have stayed with us and left dozens of glowing 5-star reviews on Airbnb.

A badge of an Airbnb superhost

Achieving Superhost status on Airbnb is no easy feat. There are criteria to conform to as well as strict customer service criteria to adhere to. Luckily, hospitality flows in our blood and we genuinely love what we do – ensuring that your stay is as comfortable as possible from the enquiry stage until well after departure. When staying at Apartments Fine Stay or any one of our self-catering apartments, you can rest assured that you are in good hands.

Congrats for the Airbnb superhost status

A word of advice: When you are searching for an AirBnB for your next break, you can actually set one of your search filters to ‘superhost’. What this pretty well guarantees is that you are viewing properties with a strong and recent track record.